These policies are used only as a guideline in maintaining a workable relationship with the customer. In order for to develop a good system for dealing with any problems you may have with your order I ask that you try to follow these guidelines. If this is not possible, please don't hesitate to contacting me to discuss an alternative.
Returns and Exchanges
Skirt orders cannot be returned, cancelled, refunded or exchanged for any reason, except for fault in production.
If there is a fault in production you must send an email to "lespetitesjupesdepatricia" through the website explaining what the problem is before we can accept to exchange or refund your purchase.
You may be asked to provide a digital photo of the problem before we except to make an exchange or refund. DO NOT SEND ANYTHING BACK UNLESS YOU HAVE CONFIRMATION FROM US!!
Your skirt must be returned, unworn, to us within 14 day sof your receiving your order.
The cost of return postage will be covered by us only if the fault is ours.
*Please note ALL SALES ARE FINAL.
Les petites jupes de Patricia cannot take responsability for damages that may occur to your skirt during postage.
Please make sure your postal address is correct. Your item will be shipped to the address provided to us at payment. If your packagei is returned to us because of a wrong address , we will not cover the additional cost to resend the package.
Shipments are sent by La Poste, lettre suivie and come with a tracking number.
If for any reason we are unable to complete your order because of the availability of material we will contact you directly to discuss an alternative.
We will keep track of your shopping detail in order to process your order and ship it correctly, however, under no circumstances will Les petites jupes de Patricia disclose customer information to third parties.
Due to the possible variations, Les petites jupes de Patricia does not garantee that the colors or fabrics chosen to combine will not bleed or discolor.
We do will not refund or exchange any pieces effect in this way.
Caring for your skirt:
Hand wash in cold or warm water.
Lay flat to dry.
Iron on a low heat.